Posted on: 28 January 2020
Emergency towing services are called when there is an immediate need to have a vehicle towed. However, what is an emergency to some is not an emergency to others. How does a towing company decide what is a towing emergency and then respond to towing calls they have already received that are not emergencies? Here is an inside look at what constitutes a towing emergency.
Cars Are Piled Up
Winter crashes are often the worst. People can joke about "hundred car pile-ups on the interstate," but when all is said and done it only needs three or four really bad crashes within minutes of each other to equal a real emergency situation. At this point, the police get involved, ambulances and rescue squads are involved, and several tow trucks are called to removed smashed cars from the road. Any more than four vehicles involved in a crash and it goes from "emergency" to "drop every other call and respond to this situation." If that happens when you need a tow, do not fault the towing companies because they are usually responding to police calls and police demands to come help.
One Vehicle Perched in a VERY Precarious Place
A vehicle shoved off the edge of a bridge and barely hanging on is an emergency. A vehicle parked on a cliff and slowly sliding down toward a canyon or a ravine is an emergency. When lives are at stake in relation to where the vehicle has stopped or come to land, that is an emergency situation for tow truck personnel. The drivers have to think fast and figure out how to grab the vehicle and pull it back toward the road without loss of life (i.e., the tow truck driver's and the people in the car!).
When There Are Infants and Small Children in the Vehicle and the Weather Is Dangerous
Tow truck drivers are akin to mail delivery persons. They all have to serve during the worst weather situations imaginable. No truer is that statement than when a car has slid into a deep ditch, the weather is either too hot or too cold, and there are infants and children in the vehicle. These little ones are at the most risk of death in extreme weather conditions, so both the police and the towing company has to respond quickly to the situation to prevent hospitalization and/or death of the children.
Knowing better what constitutes an emergency with regards to towing will help you better respond if any such situation occurs to you or around you.Share